Ship Australia-Wide for $9.99

fixed shipping rate

We will willingly replace or refund faulty items if they are reported to us within 7 days of delivery or, in the case of flat foils, within a day of the faulty balloon having been inflated. We require the balloon and packaging to be returned to us so that we can see what the problem is and inform our manufacturers in the case of a manufacturing problem.

We will not refund pre-inflated air balloons that are not reported to us within 7 days of delivery as deflations after this time are generally down to environmental conditions such as the customer store being too hot or the balloons placed near a window.